Frequently Asked Questions
Everything you need to know about bringing Arspura into your home.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Does Arspura offer white-glove delivery service?
Yes, we offer white-glove delivery for large furniture pieces which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your Arspura account to view real-time updates.
Are the materials used in your products sustainably sourced?
At Arspura, we prioritize ethical sourcing. Many of our wooden pieces are FSC-certified and we use Oeko-Tex certified textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger purchases.